Contact us
Contact us about anything related to our company or services.
Talk to a real person
Monday–Friday 9:00 AM–5:00 PM CST, except holidays. Orders placed before 2 PM CST ship the same day.
- 1-877-767-BYTE (767-2983)toll free
- 281-829-9714local · fax 281-829-9715
- sales@bestbyte.netquotes, purchase orders, special requests
- Best Byte Computers, Inc.
21211 Park Tree
Katy, TX 77450
Common questions
When will my order ship?
Orders placed Monday–Friday before 2 PM CST ship the same day, except holidays. Orders after the cutoff or on weekends ship the next business day.
Do you accept purchase orders?
Yes. We welcome purchase orders from government, educational and military buyers and from established business accounts. Choose “Purchase Order” at checkout and email the PO to sales@bestbyte.net.
Do you price match?
We match competitors’ delivered prices on identical items. Send us the link or quote before you order.
I can’t find the part I need.
Ask us. We special-order most items direct from the manufacturer at our usual pricing, and can add them to the catalog as stock parts.
Can you make custom parts?
Yes: custom cables, wiring harnesses, battery packs, DC fans and molded plastic parts through ISO-certified facilities, with custom colors, packaging and branding.
Do you drop-ship for resellers?
Yes. We offer blind drop-ship service for reseller partners: we ship straight to your customer with no Best Byte branding.
Hours & shipping cutoff
- Phone & email
- Mon–Fri, 9:00 AM–5:00 PM CST
- Same-day shipping
- Mon–Fri, orders placed before 2:00 PM CST
- Holidays
- Closed on major US holidays; orders ship the next business day
- Carriers
- USPS, UPS, FedEx, or freight collect on your own account